AllSermon
Support
Something not working, or a question about your account? Email us and we will get back to you.
support@allsermon.app
Tell us your device, your app version, and what happened. If it is about a specific memo, the date you recorded it helps.
Common questions
Does recording keep going if I lock my phone?
Yes. Recording continues when the screen is off or you switch to another app, and playback works in the background too.
Why are the captions not appearing?
Live captions need a working internet connection. If the connection drops, recording continues and the audio is still saved — you just lose live text for that stretch.
Are my photo notes uploaded?
No. Photos you attach to a note stay on your device and are not sent to our servers.
Can I use AllSermon offline?
You can record offline. The recording is stored on your device and uploads once you are back online.
How do I delete my account?
From Profile → Delete account in the app, or see the account deletion page.
Is the transcript always accurate?
No — transcription is automatic and makes mistakes, especially with names, places, and scripture references. Check against the audio where it matters.